KidderCorp respects your privacy. We are a veteran-owned, family-run business that creates custom challenge coins, belt buckles, patches, pins, bottle opener coins, poker chips, and related custom products.

This Privacy Policy explains what information we collect, how we use it, and how we protect customer information submitted through www.kiddercorp.com.

Information We Collect

We may collect information you choose to provide when you:

• Submit a new order request
• Request a reorder
• Contact us through a website form
• Track an order
• Make a payment
• Email us artwork, logos, unit information, or design instructions
• Communicate with us about a quote, proof, invoice, or order

This information may include your name, email address, phone number, billing or shipping address, organization/unit name, order details, payment-related information, and design files or artwork.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries
• Prepare quotes and invoices
• Create artwork and proofs
• Produce and ship custom products
• Process payments
• Provide order updates
• Improve our website and customer experience
• Maintain business records
• Prevent spam, fraud, or misuse of our website

We do not sell customer personal information.

Payments

Payments made through our website may be processed by third-party payment providers, such as Stripe or other payment processors. We do not store full credit card numbers on our website. Payment processors may collect and process payment information according to their own privacy policies.

Website Analytics, Cookies, and Tracking Tools

Like many websites, we may use cookies, analytics tools, tag management tools, spam-prevention tools, and similar technologies to understand how visitors use our site, improve performance, protect forms from abuse, and measure marketing effectiveness.

These tools may collect information such as browser type, device type, pages visited, referring websites, approximate location, and interactions with the site.

Your browser may allow you to block or delete cookies. Some parts of the website may not function properly if cookies are disabled.

Customer Artwork, Military Designs, and Confidentiality

Because many KidderCorp products are custom-made for military units, government customers, organizations, events, retirements, deployments, ships, commands, and private groups, we treat submitted artwork and order details with care.

We may choose not to display certain coins, patches, buckles, or other custom products publicly, including very current designs, sensitive designs, operationally related designs, or designs where customer privacy is a concern.

We also reserve the right to delay, decline, or remove public display of any customer product at our discretion.

If you do not want your completed product, artwork, unit name, organization name, or related design shown publicly in our gallery, website, social media, or marketing materials, please tell us in writing.

Information Sharing

We may share information only as needed to operate our business, including with:

• Production partners and factories
• Shipping carriers
• Payment processors
• Website hosting, analytics, and security providers
• Professional advisors such as accountants or attorneys
• Government or legal authorities if required by law

We do not share customer information for unrelated third-party marketing.

Data Security

We take reasonable steps to protect customer information from unauthorized access, loss, misuse, or disclosure. However, no website, email system, or online service is completely secure. Please do not submit classified, highly sensitive, or restricted information through the website.

Data Retention

We may retain customer information, order details, artwork, proofs, invoices, and communications as needed for business records, reorders, legal compliance, tax/accounting purposes, and customer service.

Your Choices

You may contact us to request that we update, correct, or delete your personal information where legally and practically possible. Some records may need to be retained for legitimate business, accounting, tax, legal, or order-history purposes.

Children’s Privacy

Our website is intended for adults and organizations placing custom product orders. We do not knowingly collect personal information from children under 13.

Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

KidderCorp
Website: www.kiddercorp.com
Email: [email protected]
Mailing Address: KIDDERCORP – 270 East Hill Rd, Canton CT 06019